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20 November, 2020 10:08:59 AM

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‘Vivo Service Day’ announced

Independent Online Desk
‘Vivo Service Day’ announced

Global smartphone brand Vivo announced free customer service at every Thursday of the third week of each month under ‘Vivo Service Day’ initiative to continue the customer-centric approach and elevate customer services to the next level.

The initiative began from Thursday, November 19 at all authorized vivo service centres in Bangladesh.

Vivo users will also get a 10 per cent discount on the purchase of mobile accessories such as chargers, data cables, and earphones on the same day, according to a press release. 

The free services include free pasting of the protective film and free software upgrade that too without making any additional payment to the service provider.

Mr Duke, managing director of vivo Bangladesh, said, “At vivo, we understand the importance of after-sale service. It allows us to connect with our customers face to face and understand their problem and concerns.

Keeping this is in mind we are dedicating a whole day in a month to solve our customers’ problem. So, from now on every 3rd Thursday of each month will be celebrated as “Vivo Service Day” wherein customers can walk to authorized vivo service centres and enjoy free services.” 

BK

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Published by the Editor on behalf of Independent Publications Limited at Media Printers, 446/H, Tejgaon I/A, Dhaka-1215.
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Editor : M. Shamsur Rahman
Published by the Editor on behalf of Independent Publications Limited at Media Printers, 446/H, Tejgaon I/A, Dhaka-1215.
Editorial, News & Commercial Offices : Beximco Media Complex, 149-150 Tejgaon I/A, Dhaka-1208, Bangladesh. GPO Box No. 934, Dhaka-1000.

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